1. How do I place an order?
To place an order, simply browse through our collection of T-shirts, select the designs and sizes you like, and add them to your cart. Proceed to checkout, enter your shipping and payment information, and confirm your order. It's that easy!
2. What payment methods do you accept?
We accept payments via credit/debit cards (Visa, Mastercard, American Express), PayPal, Afterpay, and other secure payment gateways for your convenience.
3. Can I cancel or modify my order after it's been placed?
Once an order is placed, it enters processing immediately to ensure timely delivery. Therefore, we're unable to cancel or modify orders once they've been submitted. Please double-check your order before confirming it at checkout.
4. How long will it take to receive my order?
Shipping times vary depending on your location and chosen shipping method. Generally, orders are processed and shipped within 1-7 business days. You'll receive a confirmation email with tracking information once your order has been shipped.
5. What is your return/exchange policy?
We want you to love your purchase! If for any reason you're not satisfied with your T-shirt, we accept returns and exchanges within 30 days of delivery.
6. Do you ship internationally?
Yes, we ship our T-shirts worldwide! International shipping rates and delivery times may vary depending on your location.
7. Are your T-shirts ethically sourced and manufactured?
Yes, we prioritize ethical sourcing and production practices. Our T-shirts are made from high-quality materials sourced from suppliers committed to fair labor practices and environmental sustainability.
8. How do I determine the right size for me?
For guidance on selecting the perfect size, please refer to our Sizing & Measurements page, which provides detailed measurements for each size. If you're still unsure, feel free to contact our customer support team for assistance - [email protected]
9. Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders! Please reach out to our team at [email protected] with details of your bulk order, and we'll be happy to provide you with a personalized quote.
10. Refunds / Exchanges
To be eligible for a return and/or exchange, your item(s) must be unused, unworn, and in the original condition and packaging (if applicable) that you received it in within 30 days of purchase. Unfortunately after 30 days, we are unable to process any returns or exchanges.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within 3 to 6 business days, for the value of the item returned and any applicable taxes associated with the item. Shipping costs are NON-REFUNDABLE.
Once your exchange is received, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your exchange and tracking information for the exchanged item back to you.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs to you are non-refundable. If you are shipping an item over $70, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee and cannot be held responsible if we do not receive your returned item. Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
For ALL returns/exchanges, please e-mail us at [email protected] and include your order number to initiate the refund/exchange process.
11. I have a question that's not addressed here. How can I contact you?If you have any other questions or concerns, please don't hesitate to contact our customer support team at [email protected]. We're here to help!
Thank you!